Returns & Refund Policy
Skyline Stone Products
How to Initiate a Return

To request a return, please contact our sales team at sales@skylinestoneproducts.com.
All approved returns must be shipped to the following location:
Skyline Stone Products
16996 Domestic Ave., Suite 110
Fort Myers, FL 33912

Return Authorization (RMA)

• A Return Merchandise Authorization (RMA) is required for all returns.
• RMAs must be issued by Skyline Stone Products prior to shipping.
• Products returned without an RMA will not be accepted.

Return Conditions

• Returns must be received in original, unopened packaging to qualify for credit.
• A 20% restocking fee applies to all non-defective, stock items.
• Returns are not accepted more than 90 days from the original purchase date.
• Order discrepancies must be reported within 48 hours of delivery.

Non-Returnable Items

Returns are not permitted for the following:

• Hazardous materials (Hazmat)
• Chemicals or adhesive products
• Special-order or custom items

Shipping & Refunds

• Customers are responsible for all return shipping costs.
• Shipping charges will only be refunded if the return is confirmed to be the result of of a shipping error or defective product, following inspection by Skyline Stone Products.